IT Services and Solutions

Our consulting practice caters to any of your ERP/CRM related project needs. Whether it is an end-to-end implementation of an ERP or CRM Application or a custom extension of an existing implementation to address a missing functionality to address your specific business need.

Our contact center and telecom related services specialize in Enghouse and Avaya omni channel products including compliance around outbound campaigns. We also provide consultancy to report and analyze contact center related data for optimization. Our Voice Solutions includes IVR solutions based in Avaya, Genesys, Enghouse and Asterisk based communication platforms and provide also support for Natural language and Artificial Intelligence.

We provide custom mobile computing solutions on the following platforms:

• iOS
• Android

We specialize in developing custom solutions to address business needs using reliable and scalable designs. We also optimize performance of existing IT assets by analyzing all components from  application to network.

As a software provider, we design, develop and support innovative applications with primary focus on business process management, cost effective voice and telephony integration, healthcare information systems and CRM enabling GIS solutions. Here are some of our software product lines.

• PROCESScope
• SMBLee
• SmartPoint

Our Remote IT Support includes:

• Support for all of our solutions
• Database Administration
• System Administration
• Middleware support
• Help Desk | Monitoring 24/7/365